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Consolidation of Duty of Care

Lecture L12 Synthesis · Topics 02 / 04 / 05 / 08 / 09 Reading: Horsey & Rackley chs 3–6; Nolan & Oliphant chs 4–8

Snapshot

Duty of care is the controlling concept of negligence — its filtering function decides which careless acts the law treats as wrongs. Since Robinson v Chief Constable of West Yorkshire [2018] UKSC 4, the courts no longer reach for a single all-purpose test. They start with incrementalism: is this case within an established category, or close enough to one to extend by analogy? Only where no analogy fits does Caparo's three-stage test enter as a fallback. The five categories that historically generated different rules — (1) physical injury / property damage, (2) pure omissions, (3) public bodies, (4) pure economic loss, (5) psychiatric injury — survive after Robinson as established categories within that incremental scheme. A first-class answer therefore identifies the kind of damage, names the relevant category, applies its specific rule, and only invokes Caparo if the facts are genuinely novel.

1. The unifying framework — Robinson incrementalism, Caparo as fallback

The starting point is Lord Bridge's warning in Caparo Industries plc v Dickman [1990] 2 AC 605: "It is never sufficient simply to ask whether A owes B a duty of care. It is always necessary to determine the scope of duty by reference to the kind of damage from which A must take care to hold B harmless." Duty is always tripartite: owed by D, to a class including C, in respect of a particular kind of damage. The post-1990 mistake — invoking Caparo's three stages (foreseeability, proximity, fair-just-and-reasonable) as the universal test — was buried by Lord Reed in Robinson.

Robinson v Chief Constable of West Yorkshire Police [2018] UKSC 4
Facts
An elderly woman was knocked over and injured when officers attempting to arrest a drug suspect on a busy street took the foreseeable risk of a struggle in her vicinity.
Holding
The police owed her a duty of care; their positive act caused foreseeable physical injury and the case fell within the ordinary Donoghue rule. There is no general police immunity.
Significance
Lord Reed clarified that Caparo never laid down a universal three-stage test. The common law develops incrementally and by analogy; the three-stage test belongs only to genuinely novel categories, where judgment about "fair, just and reasonable" cannot be avoided.

The architecture is therefore: (i) ask whether established authority already recognises a duty in the category before you; (ii) if not, ask whether a sufficiently close analogy supports an incremental extension; (iii) only at the residual third step, where no analogy fits, do you deploy Caparo's three stages. Caparo was reduced from gatekeeper to last resort. The five categories below are the established branches of that scheme; the rules in each operate as the doctrinal output of past incrementalism, and you should reach for them before treating any problem as "novel". Topic 2 (Duty of Care) sets out the doctrinal history; this topic synthesises across categories.

2. Category 1 — physical injury and property damage

This is the original Donoghue v Stevenson [1932] AC 562 territory and the heartland of negligence. Where D's positive act causes reasonably foreseeable physical injury or property damage to C, a duty of care arises almost automatically. Lord Atkin's neighbour principle — take reasonable care to avoid acts you can foresee will injure persons so closely affected that you ought to have them in contemplation — is sufficient on its own. Reasonable foreseeability does almost all the work; proximity and policy enter only where the facts are unusual.

Donoghue v Stevenson [1932] AC 562 (HL)
Facts
Mrs Donoghue drank ginger beer from an opaque bottle and a decomposed snail emerged. She had no contract with the manufacturer.
Holding
The manufacturer owed her a duty of care. Lord Atkin's "neighbour principle" generated a unified tort of negligence covering foreseeable physical injury.

Established sub-categories within this rubric — road users to other road users, employers to employees, doctors to patients, manufacturers to consumers, occupiers to lawful visitors — all rest on this default duty and need no fresh Caparo analysis. Robinson itself is a category-1 case: a positive act (the arrest tactics) causing foreseeable physical injury triggered the ordinary rule. Property damage works the same way: Spartan Steel & Alloys v Martin [1973] QB 27 confirms a duty in respect of physical damage to C's property, even where consequential pure economic loss must be filtered out separately. Cross-link to Topic 2 for the historical arc and to Topic 3 for the standard once duty is established.

3. Category 2 — pure omissions / failure to confer benefit

The default rule is the opposite: there is no duty to act for the benefit of another. The classic illustration — failing to rescue a drowning stranger — produces no liability however foreseeable the harm. The justification combines individual responsibility, divided loyalties, and the moral asymmetry between making things worse and failing to make them better. Liability for omissions is therefore exceptional and arises only where one of four recognised situations applies: (i) assumption of responsibility; (ii) creation or increase of the source of danger; (iii) control over a third party who causes the harm; or (iv) control over the claimant in circumstances where C is dependent on D (e.g. custody).

Michael v Chief Constable of South Wales Police [2015] UKSC 2
Facts
Joanna Michael's 999 call was mishandled between Gwent and South Wales forces; she was stabbed to death by her former partner before officers arrived.
Holding
The police owed no common-law duty to protect her. Their duty to preserve the peace runs to the public at large; mere receipt of a 999 call does not amount to assumption of responsibility.
Why it matters
Reaffirms Hill v CC West Yorkshire [1989] AC 53 and confirms that the omissions rule applies to the police as much as to private actors.

Contrast Kent v Griffiths [2001] QB 36, where an ambulance service that accepted a 999 call did assume responsibility, and Stansbie v Troman [1948] 2 KB 48 (decorator who left the door unlocked controlled the source of danger). The conceptual handle, drawn from Lord Reed in Michael and Poole, is the distinction between making things worse (a positive act, generating duty) and merely failing to make things better (a pure omission, generating no duty unless an exception applies). Topic 4 (Omissions and Third-Party Liability) works through each exception in detail.

4. Category 3 — public bodies

Public bodies are not specially immune; they are subject to the same private-law principles as everyone else. But because their work is largely supervisory — preventing crime, protecting children, regulating safety — they appear in court mostly in omissions postures, and the ordinary rule of category 2 (no duty to benefit) applies. Statutory powers and duties do not, on their own, generate a private-law duty: that proposition was settled by Stovin v Wise [1996] AC 923 and reaffirmed by Lord Reed in N v Poole BC.

CN v Poole Borough Council [2019] UKSC 25
Facts
Two children housed by the council were subjected to years of harassment by neighbours; the council was alleged to have failed to rehouse them.
Holding
No duty of care. A local authority owes a common-law duty only where it (a) creates the source of danger, or (b) assumes responsibility for the claimant — the mere exercise of statutory child-welfare functions is not enough.
Significance
Departed from X (Minors) v Bedfordshire [1995] 2 AC 633 and aligned public-body cases firmly with the omissions framework.

HXA v Surrey CC; YXA v Wolverhampton CC [2023] UKSC 52 then confirmed that monitoring, investigating and assessing a child do not in themselves amount to assumption of responsibility — only specific acts (such as taking the child into care under Barrett v Enfield LBC [2001] 2 AC 550) can do so. Policy considerations from Topic 5 (separation of powers, divided loyalties, waste of resources) operate through the omissions framework rather than as a free-standing immunity. See Topic 5 for the full treatment, including the operational/policy distinction.

5. Category 4 — pure economic loss

"Pure" economic loss is loss that is not consequential on physical injury to C or damage to C's property. The default rule, established by Murphy v Brentwood DC [1991] 1 AC 398, is no duty. The reasons are policy-driven: indeterminate liability ("an indeterminate amount, to an indeterminate class, for an indeterminate time" — Cardozo CJ in Ultramares), the priority of contract for allocating economic risk, and the ease with which carelessness can ripple through a market.

Two recognised exceptions admit a duty. The first is the Hedley Byrne principle for negligent misstatements relied upon by C; the second is the extension of that principle in White v Jones to negligent provision of professional services.

Hedley Byrne & Co Ltd v Heller & Partners Ltd [1964] AC 465 (HL)
Holding
A duty of care can arise in respect of pure economic loss where D assumes responsibility for the accuracy of a statement and C reasonably relies on it to C's detriment. (On the facts, a disclaimer defeated the claim.)
White v Jones [1995] 2 AC 207 (HL)
Holding
A solicitor instructed to draft a will owed a duty of care to the intended beneficiaries who lost their legacy through his delay. The Hedley Byrne principle was extended to the negligent provision of services where the relationship between D and C is "equivalent to contract".

The unifying device, reaffirmed in Customs and Excise Commissioners v Barclays Bank [2006] UKHL 28, is voluntary assumption of responsibility. Where that is doubtful, the courts cross-check using Caparo's threefold framework or by incremental analogy. Topic 8 (Pure Economic Loss) sets out the gradations of reliance, the "extended Hedley Byrne" cases (Henderson v Merrett [1995] 2 AC 145), and the residual exceptions for damage to a third party's property (Spartan Steel).

6. Category 5 — psychiatric injury

Negligently inflicted psychiatric harm is recoverable only if (i) it amounts to a recognised psychiatric illness — mere grief or distress is not enough — and (ii) C falls within one of the recognised classes. Primary victims, who were within the zone of physical danger, recover on ordinary Page v Smith [1996] AC 155 principles: foreseeability of physical injury suffices, even if only psychiatric harm in fact eventuated. Secondary victims, who suffer psychiatric injury through witnessing harm to another, must satisfy the four Alcock control mechanisms.

Alcock v Chief Constable of South Yorkshire [1992] 1 AC 310 (HL)
Holding
Secondary-victim claims arising from the Hillsborough disaster were filtered by four control mechanisms: (i) close ties of love and affection; (ii) proximity in time and space to the accident or its immediate aftermath; (iii) direct perception by sight or hearing (not television); (iv) psychiatric injury caused by a sudden shocking event.
Paul v Royal Wolverhampton NHS Trust [2024] UKSC 1
Holding
The Supreme Court (6:1) held that secondary-victim claims in clinical negligence require a discrete external "accident" that the claimant witnesses. A medical professional's duty runs to the patient, not to family members witnessing the consequences of an earlier negligent diagnosis. Most secondary-victim claims in medical contexts are therefore now barred.

Paul tightened the law decisively. The court rejected the "horrifying event" gloss and emphasised that the negligent act and the harmful event must coincide closely enough for C to be present at "the accident". For the rescuer, bystander, employee and assumption-of-responsibility variants, see Topic 9.

7. The decision tree for problem questions

  1. Identify the kind of damage. Is it physical injury / property damage / pure economic loss / psychiatric injury / pure omission to confer benefit? The category fixes the rule.
  2. Was the harm caused by a positive act or an omission? Use the "take D out of the equation — would the harm still occur?" test. If yes, treat as omission and look for one of the four exceptions.
  3. Is there an established category? Road user, employer, doctor, occupier, manufacturer, professional adviser. If yes, the duty is taken as read; move to breach.
  4. If not, does a close analogy support incremental extension? Identify the legally significant features of the analogous authority and apply Robinson.
  5. Only if no analogy fits, deploy Caparo: foreseeability, proximity, fair-just-and-reasonable. Use policy considerations (indeterminate liability, separation of powers, divided loyalties, individual responsibility) explicitly.
  6. State the duty in tripartite form. "D owes C a duty of care, in respect of [type of damage], because [established category / analogy / Caparo result]." Then move on to breach, causation and remoteness.

In an exam, signpost the category openly: "This is a pure-economic-loss case, so the default rule is no duty unless Hedley Byrne assumption of responsibility is made out." Examiners reward the structural move more than the conclusion.

8. Pitfalls

Reaching for Caparo's three-stage test as the default. Since Robinson, the default is the incremental approach through established categories. Caparo is the last resort, used only where no analogy supports the duty and judgment about "fair, just and reasonable" cannot be avoided.
Failing to identify the kind of damage. "Damage" in negligence is shorthand for several distinct heads — physical, property, pure economic, psychiatric — each with its own duty rule. State which head you are dealing with before you discuss duty.
Treating public-body cases as a special category with their own bespoke test. They are not. Public bodies are governed by the same private-law principles; most appear in court because of an alleged omission, and the omissions exceptions (Poole, HXA/YXA) decide the case.
Confusing assumption of responsibility (a duty-generating mechanism in pure economic loss and omissions) with assumption of risk by the claimant (the volenti defence in Topic 11). They are conceptually opposite — the first creates liability, the second extinguishes it.

9. Exam checklist